Policies and Ordering Info
PLEASE inform us of any allergy or dietary restrictions when you place your order.
All orders require a 50% deposit. Deposits are non-refundable as we begin preparations immediately. ONLY a deposit can secure your spot. Payment of the deposit confirms your listing is correct. READ your listing BEFORE paying.
Any changes to the design of your order should be made no less than 2 weeks prior to your date. Changes in flavor can be made up until the week prior. Changes made after these times may be subject to a surcharge.
Deliveries that are within Brooklyn are either $10 or $20 depending on which zone the location is in and are charged by distance outside the borough. Please request delivery at the time of booking as delivery slots are limited. Delivery for tiered cakes is required. Should you insist upon pick up a waiver MUST be signed.
Please place wedding orders at least 3 months in advance and specialty cake orders at least 3 weeks in advance. Small orders such as small quantities of cupcakes or buttercream cakes can be ordered up to 1 week prior. However, we encourage you to order as early as possible as space is not guaranteed. Please order early to guarantee delivery.
Orders taken within 10 days or less are subject to a surcharge.This rush fee is determined by the scope of work required.
Please note that the bulk of our orders are due for the weekend and response to calls and emails will be delayed during that time. The best time to reach us is Monday-Thursday 9am-9pm.
We accept cash, check, money order, all major credit cards, PayPal or Google Wallet.
*- Weekday deliveries during the work day are subject to a distance surcharge.